{"id":33,"date":"2026-06-05T10:25:01","date_gmt":"2026-06-05T10:25:01","guid":{"rendered":"https:\/\/stormmind.online\/?page_id=33"},"modified":"2026-06-05T10:25:27","modified_gmt":"2026-06-05T10:25:27","slug":"refund-policy-process","status":"publish","type":"page","link":"https:\/\/stormmind.online\/?page_id=33","title":{"rendered":"REFUND POLICY PROCESS"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\nRefund Policy | The Knowledge Vault by Nelson<\/title>\r\n<style>\r\n*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\r\n\r\nbody {\r\n background: #ffffff;\r\n font-family: Georgia, 'Times New Roman', serif;\r\n font-size: 16px;\r\n line-height: 1.8;\r\n color: #1a1a1a;\r\n}\r\n\r\n.wrap {\r\n max-width: 800px;\r\n margin: 0 auto;\r\n padding: 0 18px;\r\n}\r\n\r\n\/* BLOG HEADER *\/\r\n.blog-header {\r\n background: #1a3a2a;\r\n padding: 26px 18px;\r\n text-align: center;\r\n}\r\n.blog-header h1 {\r\n font-family: Georgia, serif;\r\n font-style: italic;\r\n color: #FFCC00;\r\n font-size: 1.65em;\r\n letter-spacing: 0.5px;\r\n margin-bottom: 6px;\r\n}\r\n.blog-header p {\r\n font-family: Georgia, serif;\r\n font-style: italic;\r\n color: #a8d5b5;\r\n font-size: 0.87em;\r\n}\r\n\r\n\/* PAGE TITLE *\/\r\n.page-title {\r\n background: #ffffff;\r\n padding: 36px 18px 20px;\r\n border-bottom: 1px solid #eeeeee;\r\n}\r\n.page-title h2 {\r\n font-family: Georgia, serif;\r\n font-size: 1.75em;\r\n line-height: 1.35;\r\n color: #000000;\r\n font-weight: 700;\r\n margin-bottom: 10px;\r\n}\r\n.page-title .meta {\r\n font-family: Arial, sans-serif;\r\n font-style: italic;\r\n color: #777777;\r\n font-size: 0.82em;\r\n border-top: 1px solid #eeeeee;\r\n padding-top: 8px;\r\n}\r\n\r\n\/* CONTENT *\/\r\n.content-block {\r\n padding: 32px 18px;\r\n background: #ffffff;\r\n}\r\n.content-block p {\r\n margin-bottom: 20px;\r\n font-size: 16px;\r\n color: #1a1a1a;\r\n line-height: 1.85;\r\n}\r\n.content-block h3 {\r\n font-family: Georgia, serif;\r\n font-size: 1.15em;\r\n font-weight: 700;\r\n color: #1a3a2a;\r\n margin: 32px 0 12px;\r\n padding-bottom: 6px;\r\n border-bottom: 2px solid #FFCC00;\r\n display: inline-block;\r\n}\r\n.content-block strong {\r\n font-weight: 700;\r\n color: #000000;\r\n}\r\n.content-block em {\r\n font-style: italic;\r\n color: #444444;\r\n}\r\n\r\n\/* HIGHLIGHT BOX *\/\r\n.highlight-box {\r\n background: #f5fff8;\r\n border-left: 4px solid #1a3a2a;\r\n padding: 20px 22px;\r\n margin: 24px 0;\r\n border-radius: 0 6px 6px 0;\r\n}\r\n.highlight-box p {\r\n margin-bottom: 0 !important;\r\n font-size: 15px !important;\r\n color: #1a3a2a !important;\r\n}\r\n\r\n\/* EMAIL BUTTON *\/\r\n.email-btn {\r\n display: inline-block;\r\n background: #1a3a2a;\r\n color: #FFCC00 !important;\r\n font-family: Arial, sans-serif;\r\n font-size: 0.95em;\r\n font-weight: 700;\r\n padding: 14px 28px;\r\n border-radius: 4px;\r\n text-decoration: none !important;\r\n margin: 10px 0 24px;\r\n letter-spacing: 0.3px;\r\n}\r\n.email-btn:hover {\r\n background: #2d6a4f;\r\n}\r\n\r\n.divider {\r\n border: none;\r\n border-top: 1px solid #eeeeee;\r\n margin: 28px 0;\r\n}\r\n\r\n\/* FOOTER *\/\r\n.page-footer {\r\n background: #1a1a1a;\r\n color: #aaaaaa;\r\n text-align: center;\r\n padding: 28px 18px;\r\n font-family: Arial, sans-serif;\r\n font-size: 0.8em;\r\n line-height: 1.8;\r\n margin-top: 40px;\r\n}\r\n.page-footer a {\r\n color: #888888;\r\n text-decoration: underline;\r\n}\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<!-- HEADER -->\r\n<div class=\"blog-header\">\r\n <div class=\"wrap\">\r\n <h1>The Knowledge Vault by Nelson<\/h1>\r\n <p>Health \u00b7 Wellness \u00b7 Women's Fertility<\/p>\r\n <\/div>\r\n<\/div>\r\n\r\n<!-- PAGE TITLE -->\r\n<div class=\"page-title\">\r\n <div class=\"wrap\">\r\n <h2>Refund Policy<\/h2>\r\n <p class=\"meta\">The Knowledge Vault by Nelson  \u00b7  Effective for all digital products<\/p>\r\n <\/div>\r\n<\/div>\r\n\r\n<!-- CONTENT -->\r\n<div class=\"content-block\">\r\n <div class=\"wrap\">\r\n\r\n <p>At <strong>The Knowledge Vault by Nelson<\/strong>, we stand behind every product we publish. We want you to feel confident when you purchase from us \u2014 knowing that if things do not work out as expected, we will handle it fairly and without drama.<\/p>\r\n\r\n <p>This refund policy applies to <strong>all digital products<\/strong> sold through The Knowledge Vault by Nelson, including current and future titles.<\/p>\r\n\r\n <hr class=\"divider\" \/>\r\n\r\n <h3>Our Refund Promise<\/h3>\r\n\r\n <p>Because all our products are <strong>digital downloads<\/strong>, we are unable to offer full refunds simply due to a change of mind after purchase. However, we do offer a <strong>partial refund<\/strong> where eligible, as described below.<\/p>\r\n\r\n <div class=\"highlight-box\">\r\n <p>If you genuinely followed the instructions or plan outlined in any of our products consistently for the stated trial period, and experienced <strong>absolutely no results or benefit whatsoever<\/strong>, you may be eligible for a <strong>60% partial refund.<\/strong><\/p>\r\n <\/div>\r\n\r\n <p>We ask only that you give our products a real, honest chance before requesting a refund. We put our best work into everything we publish, and we believe you will see value when you follow through.<\/p>\r\n\r\n <hr class=\"divider\" \/>\r\n\r\n <h3>How To Request a Refund<\/h3>\r\n\r\n <p>To request a refund, please send us an email at the address below. Include the following in your message:<\/p>\r\n\r\n <p>\r\n \u2705 Your full name<br \/>\r\n \u2705 The name of the product you purchased<br \/>\r\n \u2705 Your date of purchase or order number (check your email receipt)<br \/>\r\n \u2705 A brief description of your experience and why you are requesting a refund\r\n <\/p>\r\n\r\n <p>We will review your request and respond to you within <strong>3\u20135 business days.<\/strong><\/p>\r\n\r\n <a class=\"email-btn\" href=\"mailto:knowledgevaultrefund@gmail.com\">\r\n \ud83d\udce9 Email Us: knowledgevaultrefund@gmail.com\r\n <\/a>\r\n\r\n <hr class=\"divider\" \/>\r\n\r\n <h3>Important Notes<\/h3>\r\n\r\n <p><strong>Refund requests must be submitted within the refund window stated for each product.<\/strong> For example, our 90 Day Fertility Reset carries a 60-day refund window from the date of purchase.<\/p>\r\n\r\n <p>Refunds are processed back through the original payment platform (Selar). Processing times may vary depending on your bank or payment provider.<\/p>\r\n\r\n <p>We reserve the right to decline refund requests that do not meet the conditions above, or where there is evidence that the product was not genuinely used.<\/p>\r\n\r\n <hr class=\"divider\" \/>\r\n\r\n <h3>Questions?<\/h3>\r\n\r\n <p>If you have any questions about this policy or are unsure whether your situation qualifies, please do not hesitate to reach out. We are always happy to help and will treat every request with fairness and respect.<\/p>\r\n\r\n <a class=\"email-btn\" href=\"mailto:knowledgevaultrefund@gmail.com\">\r\n \ud83d\udce9 knowledgevaultrefund@gmail.com\r\n <\/a>\r\n\r\n <p style=\"margin-top: 24px; font-style: italic; color: #555555; font-size: 0.95em;\">\u2014 The Knowledge Vault by Nelson Team<\/p>\r\n\r\n <\/div>\r\n<\/div>\r\n\r\n<!-- FOOTER -->\r\n<div class=\"page-footer\">\r\n <div class=\"wrap\">\r\n <p>The Knowledge Vault by Nelson  |  knowledgevaultrefund@gmail.com<\/p>\r\n <p style=\"margin-top: 8px;\">\r\n <a href=\"#\">Privacy Policy<\/a>  \u00b7 \r\n <a href=\"#\">Terms & Conditions<\/a>  \u00b7 \r\n <a href=\"#\">Contact<\/a>  \u00b7 \r\n <a href=\"#\">Refund Policy<\/a>\r\n <\/p>\r\n <p style=\"margin-top: 10px;\">\u00a9 2025 The Knowledge Vault by Nelson. All rights reserved.<\/p>\r\n <\/div>\r\n<\/div>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy | The Knowledge Vault by Nelson The Knowledge Vault by Nelson Health \u00b7 Wellness \u00b7 Women’s Fertility Refund Policy The Knowledge Vault by Nelson  \u00b7  Effective for all digital products At The Knowledge Vault by Nelson, we stand behind every product we publish. We want you to feel confident when you purchase from […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-33","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stormmind.online\/index.php?rest_route=\/wp\/v2\/pages\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stormmind.online\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stormmind.online\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stormmind.online\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stormmind.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=33"}],"version-history":[{"count":4,"href":"https:\/\/stormmind.online\/index.php?rest_route=\/wp\/v2\/pages\/33\/revisions"}],"predecessor-version":[{"id":37,"href":"https:\/\/stormmind.online\/index.php?rest_route=\/wp\/v2\/pages\/33\/revisions\/37"}],"wp:attachment":[{"href":"https:\/\/stormmind.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}